Resetting Your Password
Reset your password
Go to help.noahs.support
Click “Log in”
Select “Forgot password”
Enter your registered email address
You will receive a password reset email
Follow the link in the email to set a new password
If you do not receive the email:
Check your spam/junk folder
Make sure you are using the same email address you signed up with
If the issue continues, submit a support ticket
Updating Your Profile or Location Details
All profile and location changes are managed by the Noahs Support team.
Please submit a ticket and clearly describe the updates you need.
The team will make the required changes and inform you once they are completed.
Examples of changes you can request:
Change to company
Change to location
Access corrections
Visibility issues between colleagues
How to request changes
Open the support widget
Select “Create a ticket”
Choose “Account & Access”
Clearly describe the change required
Submit the ticket
For information about how users at the same location collaborate on tickets, refer to the Tickets Portal in the noahs.support helpdesk.
Who Should Create Accounts
Each person must have their own account.
Do not use shared logins.
Why individual accounts are required:
Tickets are linked to real users
Multiple people from the same location can collaborate on tickets
Communication history is clear and traceable
Access can be granted or removed without affecting others
Security and accountability are maintained
If a colleague needs access:
They should go to noahs.support and complete the sign-up form themselves.